Pre-Claim Call Center Article

The Pre-Claim Call Center is associated with policies existing in your ClickClaims application. The purpose of this feature is to automate outbound calls to the policyholder to notify them that their loss location is currently in the anticipated path of an event (Pre-Storm) and/or that their area has been impacted by an event (Post-Storm) to instruct them on how to submit a claim if they’re impacted.